Terms and Conditions

Hexabet Casino is operated by Fortuna Games N.V. and holds a licence from the Curaçao Gaming Control Board (OGL/2024/112/0974), issued July 8, 2024 (cryptospinners.com, February 2026). The EEA payment representative is Deltaprime Limited in Nicosia, Cyprus. For Canadian players, the key context is: Hexabet Casino does not hold an AGCO licence (Ontario) or a Kahnawake licence — it operates as an offshore platform for Canadian users. Ontario’s regulated iGaming framework covers a separate list of licensed operators — see AGCO.ca. On the safety side, all transmissions are protected by SSL-256-bit encryption, and the Casino.Guru Gamecheck confirmed no fake games (October 2025). Player reviews on AskGamblers report fast payouts post-KYC and responsive support (January 2026). Independent full review: Casino.Guru — Hexabet Casino. AskGamblers: Hexabet Casino Review.

KYC verification at Hexabet Casino is mandatory before any withdrawal. Documents required: a government-issued photo ID (Canadian passport, provincial driver’s licence or government ID card) and a proof of address (utility bill, bank statement or tax document — maximum 90 days old). In some cases a payment method confirmation may also be requested. Canadian players report verification processing in 24–48 hours when documents are submitted clearly (askgamblers.com, January 2026). The critical tip: submit your KYC documents immediately after registration, not after wagering is complete. Waiting until withdrawal time adds unnecessary delays at the worst moment. Bonuses: Hexabet Casino Bonuses Canada. Games: Hexabet Casino Games.

The maximum bet during an active bonus at Hexabet Casino is €5 per round — confirmed by chipy.com (2026). This rule exists to prevent bonus abuse (deliberately placing large bets to clear wagering rapidly without genuine play). Exceeding this limit risks the cancellation of the active bonus and any winnings accumulated while it was active. Therefore, during any active welcome or reload bonus, keep your stake at €5 or below per spin. Players accustomed to higher stakes are best served completing the bonus wagering first and then adjusting their bet size afterward. Full bonus breakdown: Hexabet Casino Bonuses Canada. VIP: Hexabet VIP Club Canada.

Self-exclusion at Hexabet Casino is available both temporarily (cooling-off period) and permanently — requested via 24/7 live chat or email (slotsmate.com 2026). A self-service option in account settings is not yet available. To initiate self-exclusion, contact support via live chat and specify clearly whether you want a temporary break or permanent exclusion. The Safebox feature also offers a lighter-touch option — locking a portion of your balance from being wagered. For broader support, Canadian players can contact: Responsible Gambling Council Canada or the Centre for Addiction and Mental Health (CAMH). Games: Hexabet Casino Games.

Hexabet Casino does not accept players from Finland, Ireland and Brazil — confirmed by online.casino (March 2026). For Canadian players, there is no geographic ban on the platform, though it operates without AGCO or Kahnawake licensing — meaning Hexabet functions as an offshore platform outside Canada’s regulated frameworks. Ontario players in particular should be aware that the provincial iGaming market operates a separate regulatory structure. The platform is available in English (casinofreak.com 2026), making navigation straightforward for Canadian users. Players are responsible for verifying the legality of online gambling in their specific province. Ontario regulated casinos list: AGCO.ca. VIP Club: Hexabet VIP Club Canada. Bonuses: Hexabet Bonuses Canada.